If you are unhappy with your product for legitimate reasons, we are happy to offer you the same product free of charge at another time or a full refund. As a business that seeks quality, beauty, and customer satisfaction we hope to fulfill and go beyond your expectations. In any event that we are unable to fulfill your order due to technical difficulties or accidents that are always possible, we promise to notify you, offer a full refund, and offer you positive customer service and generosity in our offers.